Enjoy 100% Free Shipping on all orders!
Free shipping for retail orders to continental USA only.
For purchase in Hawaii, Alaska, or Puerto Rico, please contact us.
California residents: CA sales tax will be added to your order automatically.
When can I expect my order?
Your bathrobe is custom made for you in the USA and produced especially for each order. Production time on our made to order robes is up to 4 weeks, not including transit time (we hope for sooner:)
Can I include a note or gift card?
Yes, you can provide a message that you’d like included in the Order Comment box at checkout and a handwritten note will be included with your shipment.
What is the Return Policy?
All returns and exchanges must receive prior approval by Customer Service. Do not return any product(s) without first contacting Customer Service 888 772-7623.
- Any opened and worn robes cannot be returned unless there is a manufacturing defect flaw.
- All embroidered merchandise(s) are final sales, no exchanges or refunds.
- All returned merchandise(s) must be in original saleable condition, un-worn, un-laundered, fragrance and smoke free. Upon receipt of returned goods, USA Robes reserves the right to deny credit if the merchandise does not meet return policy requirements. All claims and returns must be made within seven (7) days of receipt. Shipping and handling costs are non-refundable. Claims made after seven (7) days will be void. All exchanges are subject to additional shipping charges.
- For your security, please return your merchandise with an insured courier (FedEx or UPS). USA Robes is not responsible for items damaged or lost in transit.
Please contact us for wholesale prices and ordering info. Note that free shipping offer and donation to Wounded Warriors Project apply to retail orders only.